Susan Schechter is a Senior Fellow in the Health Care
Research department for NORC at the University of Chicago. After a 25 year career
in survey research at various federal agencies, Susan Schechter joined NORC,
bringing her broad expertise and deep knowledge of survey research and
statistical policy, to NORC.
During her tenure in the federal sector, she served as the
chief of the American Community Survey (ACS) Office at the U.S. Census Bureau,
overseeing field operations for the nation's largest federal household survey.
As a senior statistician at the Office of Management and Budget (OMB),
Schechter focused on the government-wide implementation of OMB's standards for
data on race and ethnicity and served as the principal reviewer for all data
collections conducted by a number of statistical agencies. Schechter also
worked at the Office of Research and Methodology at the National Center for
Health Statistics (NCHS) where she managed and conducted cognitive research to
design questionnaires and improve data collection methods.
Schechter’s experience includes managing the wide range of survey activities
for large data collection projects as well as conducting qualitative research
to improve survey instruments. She has
led cognitive research including cognitive interviews, focus groups, and
usability testing to improve questionnaires, reduce respondent burden and
improve data quality. For large scale surveys, she has designed innovative
trainings, established efficient field procedures and oversaw timely data
processing, editing and delivery. She
has also directed systems development and testing and led FISMA compliance
activities to ensure data security and obtain FISMA accreditations.
Schechter is currently the Project Director for the Medicare
Current Beneficiary Survey (MCBS), which serves as a vital resource to CMS, the
Medicare program, and the federal statistical system. Schechter’s management of
the MCBS has included the implementation of innovations that will modernize the
survey, streamline data collection and processing, and improve data quality. She
also served in a leadership role on the National Children’s Study (NCS), supporting
the NIH Program Office through innovative trainings, establishing guidance on
complex data collection protocols, conducting field monitoring, and operating a
full service help desk for other NCS staff and contractors.
A well-respected presenter at many conferences, Schechter has authored numerous
papers about ways to reduce response error through improvements in survey and
questionnaire design. Schechter served for many years on the OMB Federal
Committee for Statistical Methodology and is an elected fellow of the American