Bill serves as the program director of the All of Us Participant and Partner Services Center Technology Core (AOU PPSC), the head of Gulf Cooperation Council (GCC) business development, and the head of Business Development and Strategic Partnerships for the Advanced Data Solutions Center (ADS). His work involves building a deep knowledge of NORC’s potential client's needs and matching them with NORC and its partner network’s capabilities to create the best value solution for each engagement. His multi-faceted experience in research design, technical assistance, data systems, procurement, and sales enables him to develop cost effective, client-centered solutions to complex research technology projects.

Bill’s work at NORC spans delivery, business development, and innovation. For example, as the program director of the All of Us PPSC Technology Core, Bill has responsibility for providing oversight and ensuring that the project’s multi-faceted technology solutions align to achieve the client’s objectives. He also ensures that staff and subcontractors are positioned to achieve the program’s goals. Bill has led the ADS capture strategy for several large recent efforts, including the USDA Food and Farm Worker Relief Grant, AOU PPSC, and the NSF Secure Computing Environment Testbed (SCET). For the past three years, Bill has supervised the data science, solution architecture, and business analyst staff in the ADS Center. Bill's responsibilities include addressing client and project manager concerns with delivery, ensuring compliance with contract requirements, and providing adequate staffing for our key services areas across NORC. He regularly travels to the United Arab Emirates and Kingdom of Saudi Arabia supporting NORC’s growth in the GCC.

Prior to joining NORC, Bill served as a National Institutes of Mental Health (NIMH) T32 Post-Doctoral Trainee at the University of North Carolina at Chapel Hill. There, he collaborated with a team of researchers exploring the effect of the state’s medical home program on quality of care for individuals receiving mental health care. The team’s research demonstrated that medical home programs were associated with improved treatment quality for individuals with schizophrenia and that enrollment in a medical home resulted in more consistent receipt of specialty mental health care. Separately, he worked with a team at Duke University to identify whether personal and community attributes resulted in greater expectations for mental health service availability in the People’s Republic of China. He then worked in industry, collaborating with staff at federal agencies on projects related to value-based care, clinical quality, and health financing.