NORC conducts research that helps government agencies, nonprofit organizations, and a select few mission-driven businesses. They use that research to inform their programs and policies—everything from making childcare and education more accessible to making health care better and more affordable to making communities more resilient in the face of natural disasters.
The most important part of our research is study participants like you. Your willingness to share your time, your opinions, and details about your life can make your community and the world a better place. In return, we promise to protect your privacy, respect your person, and be as clear and transparent as possible about how the data you share with us will be used.
How to Identify NORC Interviewers
Verify a Field Interviewer’s ID
Use this form to verify a NORC field interviewer’s identification details.
Were you contacted by phone?
All NORC field interviewers carry an identification badge that includes their photograph, name, title, ID number, and signature. The back of the ID has a hologram in the upper left corner along with a phone number to call to verify their identity.
You can also contact our Respondent Care Center at:
Were you contacted in some other way?
In an effort to ensure a diversity of respondents, NORC also uses letters, postcards, and text messages to invite people to participate in a survey. If you have questions, please use the contact information provided or contact our Respondent Care Center at:
FAQ
NORC is an independent research organization affiliated with the University of Chicago. For more than 75 years, we have been conducting non-partisan research to help inform people in government, nonprofits, and businesses making decisions on key issues of the day. Our research addresses important social issues like employment, education, and health care.
Because most of our surveys need to be representative of a broad segment of the public to be valid, NORC uses a scientific selection process to identify participants. NORC typically selects participants from phone numbers or address lists of the full population to ensure a random and appropriate representation of geographies and demographics for use in obtaining study results.
NORC does not use telemarketing lists or phone books in selecting survey samples. For most studies, we create phone numbers by using area codes and prefixes of known geographic areas and randomly generating the last four digits. We typically don’t know who we are dialing, and some of the numbers we call end up being non-household or non-working numbers. Your number will never be sold, shared, or disclosed.
Your data is secure. The data we collect helps us measure, understand, and address some of the most pressing concerns faced by society. Our data scientists remove any personally identifiable information when compiling responses. Clients and others only see aggregated information, such as "Ten women 18-35 answered 'Yes' to this question."
Protecting your privacy is our top priority. Visit NORC’s Research Participant Privacy Policy to learn about our privacy practices and policy.
You can learn more about a survey and verify its legitimacy by visiting its project page on the NORC website or contacting our Respondent Care Center at surveyhelp@norc.org or 1(866) 856-6672 (NORC).
No. We will never try to sell you anything or ask for a donation. NORC is an objective, non-partisan research institution that conducts surveys to help inform people in government, nonprofits, and businesses making decisions on key issues of the day.
AmeriSpeak is the leading opinion-sharing platform in the United States. AmeriSpeak members are invited to express their opinions, represent themselves and their communities, and earn rewards by answering surveys online, via the AmeriSpeak App, or by phone. Members earn rewards for sharing their opinions with community, state, and national leaders responsible for new policies and products that affect all our lives. Learn more about the AmeriSpeak panel at amerispeak.norc.org.
NORC telephone interviewers will identify themselves with their first and last name, as well as the name of the project or sponsor, the purpose of their call, and ask to speak with a specific member of your household. When leaving a voicemail or message on an answering machine, the NORC telephone interviewers will leave specific information, including the study name and a toll-free telephone number for that particular study.
All NORC field interviewers carry an identification badge that includes their photograph, name, title, ID number, and signature. The back of the ID has a distinctive hologram in the upper left corner along with a phone number to call to establish whether the person is a legitimate NORC field interviewer. You can also validate a field interviewer’s legitimacy by contacting our Respondent Care Center at surveyhelp@norc.org, 1 (866) 856-6672 (NORC), or by entering their employee ID and last name above in our Field Interviewer Verification tool.
NORC has implemented new health and safety measures and is resuming in person outreach for some projects.
NORC field interviewers follow health and safety guidelines that meet or exceed CDC recommendations, including wearing a mask, maintaining 6 feet social distancing, sanitizing their hands and equipment, and providing pre-packaged project materials for each in person visit.
For more info about our health and safety measures for Field Interviewers, contact us at surveyhelp@norc.org or (866) 856-6672.
I understand it has been a long while since people have interacted face-to-face. It is understandable that you are worried about the spread of COVID. We’ve all been working hard to prevent the virus.
NORC has implemented new health and safety measures and has re-commenced in-person outreach for some projects.
NORC field interviewers follow health and safety guidelines that meet or exceed CDC recommendations, including wearing a mask, maintaining 6 feet social distancing, sanitizing their hands and equipment, and providing pre-packaged project materials for each in person visit.
All NORC employees are encouraged to be vaccinated against COVID-19.
Your field interviewer will:
- complete a training on protocols to keep themselves and Respondents safe
- show you their NORC/project credentials (include Advance Notice of In Person Visit and copy of FI Badge for those who do not have the technical access or skill to use FI Verification Tool)
- maintain 6 feet social distancing
- wear a mask/PPE
- provide a fresh mask for you if you would like one
- have pre-packaged materials (in sleeve/door hanger)
- use hand sanitizer/sanitizing wipes
- sanitize their hands before handing materials, electronic devices, etc.
- ask your permission before leaving any items
- sanitize their electronic devices between visits to Respondent households
- offer options to conduct the interview in various ways including:
- provide a weblink and PIN for self-administration on your own device
- provide a sanitized device for self-administration
- remain outside your home or in their vehicle and complete a phone interview with you
- provide phone numbers for telephone administration
- complete the interview outside using social distancing
- complete the interview indoors using social distancing
- provide additional information and allow time for you to check things so you feel comfortable
- provide your incentive at your door in a pre-packaged, sanitized form once your in-person interview is complete
To stop receiving text messages from NORC please either reply “STOP” to a text message you’ve received, or fill out the text opt-out form.