Drawing on her training as a mixed-methods researcher, Jenna uses culturally responsive evaluation and capacity-building frameworks in her work, including participatory approaches and critical pedagogical frameworks such as critical race theory. She is a subject matter expert on issues related to racism and ethnocentrism in education; college readiness, access, and success; school improvement; culturally responsive and relevant professional learning; human capital management systems; and strategic planning through an equity mindset.

Jenna joins NORC from Abt Global, where she served as education account lead. In this role, she collaborated with a diverse range of clients, including the U.S. Department of Education, the National Science Foundation, state education agencies, local education agencies, nonprofits, and foundations.

Jenna joined Abt from Westat where, for more than 10 years, she managed projects promoting equitable results in educational outcomes for the U.S. Department of Education. Before joining Westat, she worked to assess the effectiveness of the Department’s Title III and Title V programs at the U.S. Government Accountability Office.