A Spelman College graduate and HBCU advocate, Kristen has leveraged her writing, sociology background and strategic communications expertise throughout her career at NORC and previous roles at organizations like Pew and the National Rural Electric Cooperative Organization. Her work at NORC spans the organization's strategic plan, digital annual reports, and website. She has played a key role in advancing NORC's organizational culture through her involvement with cross-functional working groups, employee listening efforts, and strategic projects.