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Arbor Research Awarded Contract for Alignment of Quality and Public Reporting Programs and Websites

Press Release

Arbor Research Collaborative for Health, in partnership with NORC at the University of Chicago, has been awarded a four-year contract with the Centers for Medicare & Medicaid Services (CMS) for the Alignment of Quality and Public Reporting Programs and Websites.

With this initiative, Arbor Research expands its support of CMS in aligning and advancing existing quality and public reporting programs to ultimately improve health care quality, safety, and cost effectiveness in the United States. Our team will support CMS efforts to improve and align the websites that publically report information on the quality of hospitals, nursing homes, dialysis facilities, physicians and other practitioners, and home health agencies. We will examine the gaps, best practices and consumer understanding of the CMS Compare websites and highlight recommendations for strategic improvement. The project communications and rollout plan will also support future ratings of health plans on the Marketplace Quality Exchanges established under the Affordable Care Act.

Arbor Research will build upon its extensive knowledge of CMS public reporting programs, including the ESRD Quality Incentive Program (QIP), and established experience managing CMS projects of this magnitude. NORC also brings extensive experience supporting CMS with quality reporting efforts. The complementary skills on this team will result in the highest level of expertise, vision, and commitment.

Arbor Research is one of 18 organizations throughout the U.S. eligible to bid on contracts under CMS’s Measure and Instrument Development and Support (MIDS) contract vehicle.

Since 1997, Arbor Research has led major studies in epidemiology and public health, with the mission to improve the practice of health care. Arbor Research provides expertise in clinical practice, biostatistical analysis, epidemiology, management and integration of large data sets, economics, and public policy. Arbor Research is led by renowned experts who collaborate closely with distinguished researchers across the United States and around the world, with an experienced staff who work together to carry out high impact clinical research studies. A not-for-profit organization located in Ann Arbor, Michigan, Arbor Research is committed to improving patient lives through research.

About NORC at the University of Chicago

NORC at the University of Chicago conducts research and analysis that decision-makers trust. As a nonpartisan research organization and a pioneer in measuring and understanding the world, we have studied almost every aspect of the human experience and every major news event for more than eight decades. Today, we partner with government, corporate, and nonprofit clients around the world to provide the objectivity and expertise necessary to inform the critical decisions facing society.

Contact: For more information, please contact Eric Young at NORC at or (703) 217-6814 (cell).