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Crystal Ng

Pronouns: She/Her

Senior Research Scientist

Crystal is an experienced leader in strengthening health and scientific communications, health workforce, health systems, and monitoring and evaluation globally and in the U.S.

Crystal focuses on developing practical, evidence-informed, and culturally responsive tools and resources to deliver audience-centered health information and interventions. She has led collaborations across sectors, cultures, and countries, from updating national strategic plans to assessing evidence to developing informational, educational, and advocacy resources.

At NORC, Crystal leads the development and dissemination of provider readiness materials for the American College of Obstetricians and Gynecologists and communication materials to promote mental and emotional well-being among teachers, school staff, and administrators for the CDC Foundation. She has also led strategic communications initiatives for federal clients including CDC’s Center for State, Territorial, Local, and Tribal Support (CSTLTS) and the Division of Strategic Planning within HHS’ Office of the Assistant Secretary for Planning and Evaluation (ASPE).

Crystal manages NORC’s support to the CDC’s National Center for Immunization and Respiratory Diseases (NCIRD) to evaluate its adult immunization efforts and provides technical assistance on a variety of topics, including implementation research for CDC/NCIRD to improve provider communications with Black patients about immunizations and evaluation support to HHS’ Office of Minority Health (OMH) for community-driven efforts to address structural racism and health disparities.

Previously, she managed technical communications for the nonprofit that developed the first approved long-acting and woman-controlled HIV prevention product. Additional prior experience includes health workforce and systems strengthening projects and policy and program analysis across Africa and Asia.

Education

MPH

Johns Hopkins Bloomberg School of Public Health

Honors & Awards

Sommer Scholar | 2009 - 2010

Johns Hopkins Bloomberg School of Public Health

Project Contributions

Culturally Responsive Vaccination Communication Skills and Techniques

Developing evidence-based interventions to improve provider communication with racial and ethnic minority patients

Funder:

Centers for Disease Control and Prevention

Postpartum Emergency Care Materials Development & Testing

Applying communication science to develop, test, and promote resources supporting clinician readiness for pregnancy-related emergencies

Client:

American College of Obstetricians & Gynecologists

Stop AAPI Hate Civil Rights Study

A survey of Asian American and Pacific Islanders' experiences of hate and civil rights violations

Client:

Stop AAPI Hate

Research, Monitoring, and Evaluation Support for the Centers for Disease Control and Prevention (CDC)

Providing research, monitoring, and evaluation services to support CDC’s legacy Center for State, Tribal, Local, and Territorial Support (CSTLTS)

Client:

Centers for Disease Control and Prevention

OPA Technical Assistance and Logistics Support

Helping the Office of Population Affairs support its grantees

Client:

Office of Population Affairs

HHS OMH Performance Improvement Management System

Identifying best and promising practices to reduce racial and ethnic health disparities

Client:

DHHS Office of Minority Health